May 28, 2025
One of the challenges we've seen with onboarding new customers is getting them to structure their data properly. Customers coming from other systems, such as WhenToWork, tend to bring some bad habits, like placing location and program information in position fields. I've tried to include lots of education in the onboarding - but my confidence is relatively low that people will actually take the time to read it and then understand it.
So I wanted to try a POC to see if this could be a use case for AI to do some "validation" for us to encourage best practices when setting up programs and other things. (I put validation in quotes since it's not really traditional form validation.)
In this prototype, you can enter a program name. If you enter something that doesn't look like a valid program name, a message will appear under the field to guide you to the correct type of value. It's hitting OpenAI's API to check the string and return a message.
